Terms and Conditions

Sunrise Serenity Senior Living

Last Updated December 11, 2024

Terms of Service

1. Introduction

These Terms of Service govern your relationship with Sunrise Serenity Senior Living, a licensed residential care home located in [City, State]. By engaging with our services, you acknowledge and agree to the following terms.

2. Definitions

- Facility: Sunrise Serenity Senior Living, a 10-bed residential care home

- Resident: An individual receiving care services at the facility

- Responsible Party: The legal guardian, family member, or designated contact for a resident

- Staff: Employees of Sunrise Serenity Senior Living

3. Admission and Residency

3.1 Eligibility

- Residents must be seniors requiring assisted living support

- Residents must undergo a comprehensive health assessment

- The facility reserves the right to refuse admission based on care capability limitations

3.2 Resident Assessment

- A thorough medical and care needs evaluation is required prior to admission

- Ongoing assessments will be conducted to ensure appropriate care provision

4. Financial Terms

4.1 Fees and Payments

- Monthly rates are fixed and include:

* Room and board

* Basic care services

* Meals

* Standard activity programs

4.2 Payment Policies

- Payment is due on the first day of each month

- Accepted payment methods: Check, bank transfer, and major credit cards

- Late payments may result in additional fees or potential discharge proceedings

4.3 Deposit and Fees

- An initial non-refundable administrative fee is required

- A refundable security deposit equal to one month's care is required

- Deposit conditions and potential deductions will be detailed in a separate agreement

5. Care and Services

5.1 Service Scope

- 24/7 professional care monitoring

- Medication management

- Personal hygiene assistance

- Meal preparation

- Recreational and social activities

- Basic medical coordination

5.2 Limitations

- Sunrise Serenity is not a medical hospital

- Residents requiring intensive medical intervention may be transferred

- Specialized medical equipment or constant one-on-one care is not provided

6. Resident Rights and Responsibilities

6.1 Resident Rights

- Dignified and respectful treatment

- Privacy

- Participation in care planning

- Access to personal belongings

- Visitation rights

6.2 Resident Responsibilities

- Provide complete medical history

- Comply with facility rules

- Treat staff and other residents with respect

- Participate in care planning

- Maintain personal hygiene to reasonable standards

7. Discharge and Termination

7.1 Voluntary Discharge

- 30-day written notice required

- Prorated refund for unused services

7.2 Facility-Initiated Discharge

The facility may discharge a resident for:

- Non-payment

- Inability to meet resident's increasing care needs

- Behavior endangering self or others

- Failure to comply with facility policies

8. Health and Safety

8.1 Medical Care

- Emergency medical services will be contacted when necessary

- Residents' primary care physicians will be notified of significant health changes

8.2 COVID-19 and Infectious Disease Policy

- Current health and safety protocols may be implemented

- Vaccination and testing requirements may be mandated

- Visitation may be restricted during health emergencies

9. Privacy and Confidentiality

9.1 All resident information is protected under HIPAA regulations

9.2 Written consent required for information sharing

9.3 Staff are bound by strict confidentiality agreements

10. Liability and Insurance

10.1 Sunrise Serenity maintains comprehensive liability insurance

10.2 Residents or responsible parties must provide proof of health insurance

10.3 The facility is not liable for:

- Personal property loss or damage

- Medical complications not directly caused by staff negligence

- Personal medical emergencies

11. Modification of Terms

11.1 These terms may be updated periodically

11.2 Residents and responsible parties will be notified of significant changes

11.3 Continued residency constitutes acceptance of modified terms